Terms & conditions

This website is owned and operated by Gifts Delight. These terms and conditions regulate the Agreement between "you" the customer and Gifts and Fashion (hereinafter referred to as "giftsdelight.co.uk" the website).

Our Business Address:

Gifts Delight
Suite 2025 Kent Space Ashford,
Letraset Building, Wotton Road
Ashford, Kent
TN23 6LN

Email: info@giftsdelight.co.uk
Telephone: 0843 2898368


By using this website indicated that you accept the terms and conditions setforth whether or not you choose to register with us or order from us. By placing an order with giftsdelight.co.uk you are offering to purchase the goods detailed within that order, which giftsdelight.co.uk may or may not accept at their sole discretion.

Most of the products represented on giftsdelight.co.uk are personalised products. In this instance, full payment for the goods will be taken in advance as the products are bespoke in nature. Please note that personalised products cannot be returned except in the event of a fault.

We reserve to brand our personalised products and please note that most of items are personalised therefore we may refuse to accept an order where goods are not available, where we cannot obtain authorization for your payment, if there has been a discrepancy with the pricing,description,images or personalisation required, If you are ordering personalised products which contains content which either threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience and we may refuse to sell alcoholic products if we suspect that the buyer is under 18 years old.

Please note that we may revise these terms and conditions at any time by updating this posting.


You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered, notifying that we received your order. This notification is not a notification that we have accepted your order. If we accept your order, we will notify you by email that we have accepted it. If we cannot accept your order for instance when the goods are unavailable we will contact you either by email or by telephone. We reserve the right not to supply the goods ordered and to offer you a refund.

Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

If there are any changes to the details supplied by you, it is your responsibility to inform giftsdelight.co.uk as soon as possible.

Pricing, Description,Images & Personalisation

If an error is discovered in the price, images, description or personalisation details requirements from the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price, description or personalisation requirements are incorrect, for any reason we will contact you right away and ask to confirm whether you still wish to fulfil your order. If you choose to cancel the order we shall refund the full amount in accordance with these terms.

Please note that while we try to represent all products to their exact designs this maybe times that colours or designs may varies.